Never Miss an Inquiry, Lead, or Appointment. 24/7/365.
MasterDesk answers your website visitors instantly, responds to questions using your own business information, qualifies leads, and books appointments — day or night, with no wait time.
Great news! Tomorrow at 3:00 PM is open. We also have slots at 1:30 PM and 4:15 PM.
Tomorrow, 3:00 PM – 3:45 PM
Dr. David Keller • Room 3
24/7/365
Always Available
No after-hours missed leads
5 min
Setup Time
No technical skills needed
Zero
Wrong Answers
Only uses your business info
+48%
More Appointments Booked
Across 500+ service businesses
See How MasterDesk Handles Real Requests
Pick a scenario and watch MasterDesk check your calendar, pull from your knowledge base, score a lead, or hand off to your team.
Customer Message:
What MasterDesk does behind the scenes:
{
"service": "Dental Checkup (45m)",
"date": "Tomorrow",
"requested_time": "15:00"
}✓ Slot verified available • No calendar collisions
MasterDesk replies to the customer:
I have verified Dr. Keller’s schedule for tomorrow. The 3:00 PM slot is open! Shall I lock this in for you? I’ll just need your full name and best contact phone number.
Ready to set this up for your business?
Start 14-Day Free TrialEverything Your Front Desk Needs, Automated
Unlike generic chatbots that guess answers or double-book meetings, MasterDesk only works from your verified business information and checks your real calendar before confirming anything.
Smart Appointment Scheduling
MasterDesk checks your real availability before confirming any appointment. It knows your working hours, how long each service takes, and won't offer a slot that's already taken.
Answers Only from Your Business Info
Add your FAQs, services, pricing, hours, and policies. MasterDesk only answers using what you've provided — it won't make things up.
5 knowledge categories
FAQs • Services • Pricing • Policies • Hours
Lead Qualification & Follow-Up Tasks
MasterDesk collects the details you care about — service needed, budget, urgency — and scores each lead. High-priority ones create a task for your team automatically.
Auto-assigned to staff with due date
Live Inbox & 1-Click Staff Takeover
Your team can watch conversations as they happen and take over with one click whenever a customer needs a human touch. Hand it back to the AI just as easily.
Add to Any Website in Seconds
Paste one line of code into your website — WordPress, Webflow, Shopify, or plain HTML. Or share your dedicated MasterDesk link directly with customers.
<script src="https://masterdesk.ai/widget.js" data-org="your-org-slug" async></script>masterdesk.ai/desk/your-slugNo setup neededSecurity & Privacy
Your data is encrypted end-to-end, staff access is role-based (Owner / Admin / Staff), and your business information is never used to train AI models.
✓ Encrypted in transit and at rest
✓ Your data stays yours, always
Up and Running in 3 Steps
Turn your existing business information and calendar into a 24/7 AI front desk.
Add Your Business Information
Takes just a few minutes
Enter your FAQs, services, pricing, operating hours, and policies. MasterDesk uses this as its only source of truth — it won't answer anything you haven't provided.
- Categories for FAQs, Pricing, Hours & Policies
- AI only answers from what you add
- Update anytime and changes apply instantly
Set Your Hours & Services
Configure your schedule once
Tell MasterDesk when you're open, how long each service takes, and how you want to score incoming leads. It uses this to offer the right appointment slots.
- Set open hours for each day of the week
- Custom service lengths (30, 45, 60 min, etc.)
- Lead scoring so urgent requests get flagged
Add to Your Website & Go Live
One line of code or a shared link
Paste a single script tag into your website — WordPress, Webflow, Shopify, or plain HTML. Or share your dedicated MasterDesk link directly with customers.
- No technical skills required
- Instant responses for every visitor
- Your staff can take over any chat from the inbox
Ready to activate Step 01?
Getting MasterDesk set up takes under 5 minutes with no technical work needed.
Pre-Configured for Your Specific Industry
Select your practice vertical to see how MasterDesk streamlines appointments and inquiries.
Healthcare & Dental
Automate appointment booking & clinic FAQs 24/7
Never leave patients waiting after hours. MasterDesk answers treatment prep and clinic hours questions, collects patient contact details, and schedules appointments based on your service durations.
Typical Customer Inquiry & AI Flow:
See How Much You Could Recover
Estimate how many bookings and staff hours MasterDesk captures from after-hours traffic.
($352,800 estimated annual recovered revenue)
~90 hrs
Staff Phone Time Saved
+168
After-Hours Bookings
Estimated ROI Multiplier
297x Annual Return
Why Service Businesses Choose MasterDesk.ai
Compare traditional manual front desks, generic LLM bots, and MasterDesk.ai side-by-side.
| Capability / Feature | Traditional Phone/Email | Generic LLM Chatbots | MasterDesk.ai |
|---|---|---|---|
| 24/7 After-Hours Live Responses | ✕ Missed after 5 PM | ✓ 24/7 text only | ✓ 24/7/365 with live actions |
| Real-Time Calendar Slot Checking | ✕ Back-and-forth emails | ✕ Hallucinates open times | ✓ Atomic collision prevention |
| Verified Knowledge Grounding | ✓ Dependent on staff memory | ✕ Guesses unverified facts | ✓ 100% strictly grounded |
| Automatic Lead Scoring & CRM Tasks | ✕ Manual spreadsheet logging | ✕ Raw chat transcripts only | ✓ High/Med/Low priority tasks |
| 1-Click Live Human Staff Takeover | ✓ Manual phone call | ✕ Disconnected bot handoff | ✓ Live SSE stream takeover |
| Setup Time & Engineering Required | ✕ Weeks of staff hiring/training | ✕ Complex prompt engineering | ✓ 5-minute no-code embed |
Loved by 500+ Modern Service Teams
See how practice owners simplify operations and capture after-hours appointments.
"Our dental clinic receives a lot of website visitors in the evening who want to know our hours and book checkups. Having MasterDesk handle availability checks and bookings after-hours has added over 30 new patient visits a month."
Dr. David Keller
Keller Family Dental
"We needed an assistant that adheres strictly to our consultation guidelines and doesn’t guess legal fees. The knowledge base setup and human takeover features gave our partners the exact control we needed."
Sarah Mitchell
Managing Partner, Mitchell Legal
"Setup was straightforward. We added our services, set our operating hours, and embedded the widget. When a high-intent customer asks for an estimate, it automatically generates a dispatch task for our team."
Marcus Bennett
Operations Director, Apex HVAC
Simple Plans for Every Stage
All plans include a 14-day free trial. Cancel anytime with one click.
Starter
For boutique practices and solo service professionals.
- Up to 500 AI conversations / mo
- Internal Calendar Slot Engine
- 10 Knowledge Base Documents
- Automated Appointment Booking
- Customer Records Directory
- Standard Support
Professional
Ideal for growing clinics, agencies, and service firms.
- Up to 2,500 AI conversations / mo
- Internal Calendar Scheduling Engine
- Unlimited Knowledge Base Documents
- Lead Scoring & Qualification Pipeline
- Live Human Takeover & Staff Chat
- Automated Follow-up Tasks
- Priority Support
Enterprise
For multi-location groups and higher volume operations.
- Unlimited AI conversations
- Multi-Location Organization Management
- Custom AI Prompt & Behavior Tuning
- Dedicated Account Manager
- Role-Based Staff Access (Owner/Admin/Employee)
- Dedicated SLA & Onboarding Assistance
Clear & Transparent Answers
Everything you need to know about setting up and running MasterDesk.ai.
Ready to Upgrade Your Virtual Front Desk?
Deploy an AI receptionist grounded in your verified knowledge with automated appointment booking and live human takeover.
No credit card required • 5-minute quick setup • Full human takeover control